custom pools logo

Testimonials

Custom Pools Testimonials

Melanie Carter
We met with several pool companies last year Dago was by far the best. Patient and not pushy to start my pool project. He said ‘’when i was ready to start, we will be ready to rock and roll". One of our main concerns were the crews who would be doing the pool construction. Unlike other pool companies that may use unskilled subcontractors, Custom Pools has been using the same crews for up to 20+ years and it shows. The whole pool process of adding a pool was painless, thanks to Dago. We were in touch at all times and there was never a time that there was a delay in communication. After the pool construction, we met Moises What an asset to this company. With lots of patience, and he set up the automation and walked us through the actual day to day functions, care and maintenance for the pool his “pool school training was great. We cannot be happier. There are a lot of other pool companies out but Custom Pools is an honest straight talking company that does not leave you questioning anything. A swimming pool is a huge investment. Choose a pool company carefully. We strongly recommend Custom Pools. Dago, Hugo, Stephanie, Maria...Thanks.
 
 
Custom Pools there definitely the Best Miami Pool Builders.!!
Jose Rodriguez
I moved to Miami Gardens and I reached out to Custom Pools Miami and when Hugo came out he helped me design a beautiful pool for my backyard. Then the team in there office took over and they kept me informed of the plans and permits and the pool construction schedule. They finished my pool on time and i will be calling them back to add my pool heat pump. I highly recommend Custom Pools there definitely the Best Miami Pool Builders.!!
 
No other pool builder in Miami gives you that time and attention to detail.
Local Guide ・Kolby Emerson
The entire team at Custom Pools is great to work with. Dago is very hands on and has been communicating with me throughout the entire construction process. They took their time and built a wonderful pool with a beautiful pool design. They have great customer service skills and like to leave a wonderful impression. I have been pleased with the results of the entire pool project and will definitely recommend them to all my friends. No other pool builder in Miami gives you that time and attention to detail.
 
I would highly recommend having Hugo come out and give you a quote.
Bartell Gilbert
Our salesperson, Hugo, was extremely helpful and made alterations to our pool design to meet our budget. The pool installation was very fast 10 weeks total. Really, the only slow part of the entire pool project was our local building department. I would highly recommend having Hugo come out and give you a quote.
 
My husband and I highly recommend Custom Pools for your pool installation.
Sharon Morales
My husband and I highly recommend Custom Pools for your pool installation. We had a great experience from beginning to end and beyond with them. We met with several pool contractors in Miami before we, hands down, made our decision to have Custom Pools build our pool. To achieve the pool design we wanted, a variance was required, which Custom Pools specializes in and took the project head on. During the entire process, everyone from Dago to Stephanie, Maria, Rich, all were super helpful during every stage of the build. All our questions were addressed accordingly and professionally during and even after our pool was completed. Look no further!
 
You won't be disappointed if you work with Custom Pools.
Jillian Wyatt
Dago and his team made the pool building process experience effortless for me and my family! They were always available to answer questions and made us feel like we were their number one priority. We were working with a small backyard and they made our vision come to a reality when other pool builders said they couldn’t build it. You won't be disappointed if you work with Custom Pools.
 
Dago does what he says and follows up when you call him
Eloisa Craig
I have had 2 pools built and this has been by far the best experience I have had. Dago does what he says and follows up when you call him. In addition he does everything possible to make sure that you are pleased with your new pool. I have recommended this company to numerous friends and one of those referrals turned in to a very beautiful pool!
 
Would highly recommend Custom Pools!
Susie Chapman
We really enjoyed the process of building of our pool last year. Dago was there from the beginning of designing the pool until the end, filling it up. He checked daily on the progress and always answered our phone or text through a his own private number. Would highly recommend Custom Pools!
 
We have found a long term relationship with Custom Pools.
Emily Washington
First of all, Hugo designed the most beautiful pool I could have imagined. Then Dago took over and brought it to life. He always addressed our concerns and questions and truly consider him a customer service professional. Dago followed up to make sure everything was completed to our satisfaction and we have found a long term relationship with Custom Pools.
 
We are loving our pool now. Thank you Dago!
Jennifer Wood