Dago was by far the best.
We met with several pool companies last year Dago was by far the best. Patient and not pushy to start my pool project. He said ‘’when i was ready to start, we will be ready to rock and roll". One of our main concerns were the crews who would be doing the pool construction. Unlike other pool companies that may use unskilled subcontractors, Custom Pools has been using the same crews for up to 20+ years and it shows. The whole pool process of adding a pool was painless, thanks to Dago. We were in touch at all times and there was never a time that there was a delay in communication. After the pool construction, we met Moises What an asset to this company. With lots of patience, and he set up the automation and walked us through the actual day to day functions, care and maintenance for the pool his “pool school training was great. We cannot be happier. There are a lot of other pool companies out but Custom Pools is an honest straight talking company that does not leave you questioning anything. A swimming pool is a huge investment. Choose a pool company carefully. We strongly recommend Custom Pools. Dago, Hugo, Stephanie, Maria...Thanks.
Custom Pools there definitely the Best Miami Pool Builders.!!
I moved to Miami Gardens and I reached out to Custom Pools Miami and when Hugo came out he helped me design a beautiful pool for my backyard. Then the team in there office took over and they kept me informed of the plans and permits and the pool construction schedule. They finished my pool on time and i will be calling them back to add my pool heat pump. I highly recommend Custom Pools there definitely the Best Miami Pool Builders.!!
No other pool builder in Miami gives you that time and attention to detail.
The entire team at Custom Pools is great to work with. Dago is very hands on and has been communicating with me throughout the entire construction process. They took their time and built a wonderful pool with a beautiful pool design. They have great customer service skills and like to leave a wonderful impression. I have been pleased with the results of the entire pool project and will definitely recommend them to all my friends. No other pool builder in Miami gives you that time and attention to detail.
I would highly recommend having Hugo come out and give you a quote.
Our salesperson, Hugo, was extremely helpful and made alterations to our pool design to meet our budget. The pool installation was very fast 10 weeks total. Really, the only slow part of the entire pool project was our local building department. I would highly recommend having Hugo come out and give you a quote.
My husband and I highly recommend Custom Pools for your pool installation.
My husband and I highly recommend Custom Pools for your pool installation. We had a great experience from beginning to end and beyond with them. We met with several pool contractors in Miami before we, hands down, made our decision to have Custom Pools build our pool. To achieve the pool design we wanted, a variance was required, which Custom Pools specializes in and took the project head on. During the entire process, everyone from Dago to Stephanie, Maria, Rich, all were super helpful during every stage of the build. All our questions were addressed accordingly and professionally during and even after our pool was completed. Look no further!
You won't be disappointed if you work with Custom Pools.
Dago and his team made the pool building process experience effortless for me and my family! They were always available to answer questions and made us feel like we were their number one priority. We were working with a small backyard and they made our vision come to a reality when other pool builders said they couldn’t build it. You won't be disappointed if you work with Custom Pools.
Dago does what he says and follows up when you call him
I have had 2 pools built and this has been by far the best experience I have had. Dago does what he says and follows up when you call him. In addition he does everything possible to make sure that you are pleased with your new pool. I have recommended this company to numerous friends and one of those referrals turned in to a very beautiful pool!
Would highly recommend Custom Pools!
We really enjoyed the process of building of our pool last year. Dago was there from the beginning of designing the pool until the end, filling it up. He checked daily on the progress and always answered our phone or text through a his own private number. Would highly recommend Custom Pools!
We have found a long term relationship with Custom Pools.
First of all, Hugo designed the most beautiful pool I could have imagined. Then Dago took over and brought it to life. He always addressed our concerns and questions and truly consider him a customer service professional. Dago followed up to make sure everything was completed to our satisfaction and we have found a long term relationship with Custom Pools.
We are loving our pool now. Thank you Dago!
Custom Pool Miami did an amazing job on our pool remodel. Dago was Awesome. He was very patient with us and made sure we were within our budget. We felt that he gave us honest answers to our concerns and really appreciated his suggestions, experience and guidance during the pool renovation project. The job site was always cleaned after all the stages and the guys arrived on time. We are loving our pool now. Thank you Dago!
We had a fantastic experience building our pool with Dago from Custom Pools.
We had a fantastic experience building our pool with Dago from Custom Pools. They were knowledgeable, professional, helpful, and we're so pleased with the pool process and the results. They were really responsive to all of our questions and concerns. We picked Custom Pools because we felt that they would build our new pool the right way, and they really did. Thanks so much for our beautiful pool and deck.
If I could give Custom Pools 11 stars I would! Before beginning the process of pool building, my husband and I researched and inquired with close to 15 Miami pool companies. Once we narrowed it down to 4 South Florida companies, we met with them individually and asked everything from A-Z. While the questions continued via email and telephone, several people seemed too busy to be bothered. We are investing thousands and wanted to make sure we knew what we were getting ourselves into. With Custom Pools, every single thing was answered and explained by the owner himself. There aren't enough great things I can say about this company and about Dago, the owner. The quote was straightforward, options were amazing, and communication was spectacular. Dago made himself available 24-7 and we were so impressed by his professionalism and the skill of his building team. From start to finish, our pool build took less than 3 months. Not only was the work done well but the crew was kind, honest, cleaned up every day and overall so pleasant to have around. One of the most impressive events was when the crew was digging the hole and hit the sewer pipe which we had told them was somewhere else. Within 2 hours, Dago had a plumbing company replacing everything. If you are considering building a pool, I highly encourage you to do your research and hire Custom Pools; I guarantee you won't be disappointed! With our sincerest thanks to Dago for helping our family create amazing memories in our home. We can't thank you enough for everything!
Awesome pool builders!
Awesome pool builders! Great pool design, very helpful throughout the whole pool process. The coping and tile guys especially were top notch and built exactly what we wanted! Highly recommend! I chose Custom Pools based on quality and reputation.
Great experience through the entire pool construction process. Our pool design consultant wowed us with a great design and some pool features that we didn't think of on our own. Dago the owner kept us well informed during the pool construction process and was just a text away if we ever had any questions. The customer support was excellent.
My wife and I are so happy we chose CustomPools!
My wife and I are so happy we chose CustomPools! We have the most amazing pool and it was so worth it. We had some issues with Miami Shore permit process but Dago the owner was very professional and took care of all the issues we had and made sure there was no major delays. I can say we had very good experience and we will definitely recommend our friends to use Dago and his professional team.
When my husband and I decided to enhance our backyard with a pool the most challenging task was to choose the right pool contractor. It took a while, but we finally decided for Custom Pool Contractor and we are happy that we did, not only for the good price they give to us, but for the professionalism that they showed during the whole process from the initial planning to the final results.